Privacy Policy

1. Yeh policy kya cover karti hai

Yeh Privacy Policy batati hai PahLaL ("hum") kaise data collect, istemaal, store, aur protect karta hai jab aap buyer ya supplier ke tor par platform istemaal karte hain.

2. Hum kya data collect karte hain

Registration ke waqt hum yeh details collect karte hain:

• Email address (sign-in ke liye)
• Company name, NTN, STRN ya license number (verification ke liye)
• Contact person ka naam aur mobile number
• City aur business category
• Supplier ke liye: product categories, cities served, credit terms

Platform ka istemaal karte waqt hum yeh bhi store karte hain: RFQs, quotations, orders, group-buy commitments, dispute records, aur transaction reference numbers jo aap submit karte hain payment confirm karne ke liye.

Hum kabhi bhi aapki full bank account details ya card numbers collect nahi karte — payment direct buyer-supplier bank transfer se hoti hai, PahLaL is process mein financial credentials handle nahi karta.

3. Hum aapka data kaise istemaal karte hain

• Aapka account banana aur verify karna
• RFQs ko relevant suppliers se match karna
• Orders, quotations, aur commission ka record rakhna
• Aapko email se notify karna (RFQ match, naya quote, deal status) jab yeh feature enable ho
• Disputes review aur resolve karna
• Platform ki security aur fraud prevention

Hum aapka data kisi third-party advertiser ko nahi bechte aur na hi unrelated marketing ke liye istemaal karte hain.

4. Doosre users ko kya dikhta hai

Jab aap RFQ post karte hain ya quote submit karte hain, aapki company ka naam aur relevant business details (jaise rating, cities served) doosri party ko dikhti hain taake trade ho sake. Aapka raw email address ya mobile number doosre users ko platform ke andar publicly nahi dikhaya jata.

Group-buy deal ki progress mein dusre participants ki identity zaahir nahi hoti — sirf city aur committed quantity (anonymized) dikhti hai.

5. Data kahan store hota hai — Firebase / Google

PahLaL apna data Google's Firebase platform (Authentication aur Firestore database) par store karta hai. Iska matlab hai aapka data Google ke infrastructure par store hota hai unki apni security aur privacy practices ke mutabiq. Zyada maloomat ke liye Firebase ki privacy documentation dekhein.

6. Data kitne arsay tak rakha jata hai

Hum aapka data tab tak rakhte hain jab tak aapka account active hai. Account delete karne ki request par hum aapki personal details remove kar dete hain, siwaye un records ke jo legal ya financial record-keeping ke liye rakhna zaroori ho (jaise completed orders ka history).

7. Aapke huqooq (rights)

• Apna data dekhna aur update karna (Profile page se)
• Apna account delete karne ki request karna
• Email notifications band karwana (jab yeh feature active ho)

Inmein se kisi bhi request ke liye, platform par diye gaye admin contact channels ke zariye raabta karein.

8. Tabdeeliyan is Policy mein

Hum waqtan faqtan yeh Privacy Policy update kar sakte hain. Material changes ki surat mein platform par notice diya jayega.